What Information We Hold and Why
When you open an account, we collect the details you provide directly — your name, mobile number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal, a transaction record is created and linked to
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your account wallet. We also collect device and session data automatically: your browser type, IP address, and the pages you visit within the platform. This helps us detect unusual login attempts and keep your account secure. If you contact our support team, the conversation is stored
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so we can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. We retain account data for as long as
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your account is active and for a period after closure as required by applicable regulations. You may request a copy of your data or ask us to delete it by contacting support directly. Availability of our services and the scope of data processing depend on your
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local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.