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How be44 Operates and What Governs Your Account

These legal terms set out the rules that apply when you open an account and use be44 — covering eligibility, account conduct, payment processing through bKash, Nagad, and Rocket, and how disputes are handled.

Eligibility by regionAccount conduct rulesbKash, Nagad, Rocket payment termsDispute process
be44 How be44 Operates and What Governs Your Account
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Handle Your Data

Data Handling

We collect only the account data needed to verify your identity and process payments. Your bKash, Nagad, or Rocket wallet details are used solely for transaction matching and are not shared with third parties outside our payment processing chain.

Cookie Policy

be44 uses session and analytics cookies to keep your account logged in across pages and to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account records are retained for the period required by applicable law and our internal compliance obligations. When you close your account, we will confirm the retention period that applies to your data on request.

Your Rights and Requests

You can request a copy of the data we hold on your account, ask for corrections, or request deletion where permitted by law. Submit these requests through email support and we will respond within the timeframe required in your region.

LEGAL CONTACT PATHS

Reach Us About Account or Legal Queries

Live Chat Open the chat widget from any page on be44 to raise a legal or account query directly. Our team handles eligibility, verification, and terms questions through this channel.
Email Support Send detailed legal or account concerns to our support address. Email is the right path for written records of disputes, account closure requests, or data queries.
Account Help Centre The Help Centre covers common legal questions — wallet verification steps, account suspension reasons, and how to submit a formal complaint if live chat does not resolve your issue.

Common Questions About Your Rights and Our Terms

Access depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using be44 is lawful in your location before opening an account.

Send a data access request to our support email. Include your registered account details and we will respond with the information we hold, within the timeframe applicable to your region.

Wallet details used for transactions are retained only for the period required by law and our compliance obligations. After that period, they are removed from active records. Email support to confirm the timeline for your account.

Raise the dispute through live chat first, with your transaction reference and wallet details ready. If unresolved, escalate via email for a formal review under the dispute resolution clause in these terms.

Yes. Submit a deletion request through email support. We will process it where permitted by law and confirm which data must be retained for legal or compliance reasons before deletion is completed.

The current version is always published on this page. Continued use of your account after an update means you accept the revised terms. Check this page if you receive a notification about a terms update.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.